Faveo Helpdesk to Jitbit HelpDesk
migration service

Smooth , no special knowledge or programming required. A complete Faveo Helpdesk to Jitbit HelpDesk data migration software.

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Your best tool for Faveo Helpdesk to Jitbit HelpDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just link both platforms, pick what you want to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Jitbit HelpDesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Jitbit HelpDesk.

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When migrating your data from Faveo Helpdesk to Jitbit HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Jitbit HelpDesk work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Faveo Helpdesk to Jitbit HelpDesk.

  • Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Faveo Helpdesk to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jitbit HelpDesk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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