Faveo Helpdesk to Jira Service Management
migration service

Smooth , no special skill set or coding required. A complete Faveo Helpdesk to Jira Service Management data migration software.

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Your best tool for Faveo Helpdesk to Jira Service Management data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

You data is key which is why we developed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Jira Service Management

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Jira Service Management.

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When migrating your data from Faveo Helpdesk to Jira Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Jira Service Management work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Faveo Helpdesk to Jira Service Management.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Management everything

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Faveo Helpdesk to Jira Service Management.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Jira Service Management import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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