Faveo Helpdesk to Jira Ops
migration service

Extremely easy , no special expertise or programming required. A complete Faveo Helpdesk to Jira Ops data migration software.

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The best Faveo Helpdesk to Jira Ops tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to choose what goes where, when it goes, and in what order.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Jira Ops

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Jira Ops.

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Retained association between object and people

When migrating your records from Faveo Helpdesk to Jira Ops we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Jira Ops work

  • Get ready

    Sign up and go to our migration software.

  • Pick and link your Faveo Helpdesk service desk with HDM.

  • Connect Jira Ops

    Grant access to your Jira Ops account.

  • Detail your needs

    Let us know what parts of your migration you wish to modify

  • Get your preferences estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to Jira Ops everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Ops import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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