Faveo Helpdesk to iSupport
migration service

Smooth , no special expertise or programming required. A complete Faveo Helpdesk to iSupport data migration software.

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Your best tool for Faveo Helpdesk to iSupport data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, tick what you want to migrate and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to iSupport

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in iSupport.

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Maintained relation between object and people

When migrating your data from Faveo Helpdesk to iSupport we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to iSupport work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Faveo Helpdesk

    Select and link your Faveo Helpdesk service desk with HDM.

  • Grant the right to access your iSupport account.

  • Outline your requirements

    Let us know what aspects of your migration you need to tweak

  • Get your preferences estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from Faveo Helpdesk to iSupport everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your iSupport import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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