Faveo Helpdesk to Integria IMS
migration service

Extremely easy , no special skill set or programming required. A complete Faveo Helpdesk to Integria IMS data migration instrument.

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The best Faveo Helpdesk to Integria IMS tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick customer info you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about scripting or constantly control each piece of info moved.

Just attach your source and target, pick what you need to migrate and let the system do the rest for you.

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to Integria IMS

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Integria IMS.

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Retained relation between object and people

When migrating your records from Faveo Helpdesk to Integria IMS we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Integria IMS work

  • Get ready

    Register and go to our migration software.

  • Pick and link your Faveo Helpdesk service desk with HDM.

  • Grant the right to access your Integria IMS account.

  • Describe your needs

    Let us know what aspects of your migration you would like to modify

  • Get your needs estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to Integria IMS all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Integria IMS import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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