Faveo Helpdesk to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special skill set or coding required. A complete Faveo Helpdesk to Help Scout data migration software.

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Your best tool for Faveo Helpdesk to Help Scout data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to move and start the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.
Effortless process

No need to worry about coding or continuously control each record transferred.

Just attach your source and target, choose what you need to take to a new database and allow the system do the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Help Scout

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Help Scout.

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Maintained relation between object and people

When migrating your data from Faveo Helpdesk to Help Scout we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Help Scout work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Faveo Helpdesk to Help Scout.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Faveo Helpdesk to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Help Scout import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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