Faveo Helpdesk to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Extremely easy , no special know how or programming required. A complete Faveo Helpdesk to HelpDesk data migration tool.

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The best Faveo Helpdesk to HelpDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service information.
Effortless process

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your customer data comes unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or records.

You can be certain with HDM no data breaches are possible.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to HelpDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in HelpDesk.

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Retained connection between object and people

When migrating your records from Faveo Helpdesk to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to HelpDesk work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Faveo Helpdesk to HelpDesk.

  • Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect HelpDesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's validated, determine a quiet time with the minimal load on the support department and start migrating from Faveo Helpdesk to HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpDesk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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