Faveo Helpdesk to HarmonyPSA
migration service

Effortless , no special know how or coding required. A complete Faveo Helpdesk to HarmonyPSA data migration software.

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Your best tool for Faveo Helpdesk to HarmonyPSA data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to migrate and allow the tool do the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to HarmonyPSA

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in HarmonyPSA.

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Maintained relation between object and people

When migrating your data from Faveo Helpdesk to HarmonyPSA we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to HarmonyPSA work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and link your Faveo Helpdesk support desk with HDM.

  • Grant the right to access your HarmonyPSA account.

  • Express your needs

    Let us know what elements of your migration you want to fine-tune

  • Get your requirements estimated

    We will investigate your case and send you with a price range and a scope of work.

  • Migrate from Faveo Helpdesk to HarmonyPSA all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your HarmonyPSA import

Our staff would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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