Faveo Helpdesk to GoToAssist
migration service

Effortless , no special know how or programming required. A complete Faveo Helpdesk to GoToAssist data migration tool.

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Your best tool for Faveo Helpdesk to GoToAssist data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select the data arrangement, when it starts, and how.

Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to GoToAssist

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in GoToAssist.

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Maintained association between object and people

When migrating your data from Faveo Helpdesk to GoToAssist we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to GoToAssist work

  • Prepare

    Register and go to our migration wizard.

  • Connect Faveo Helpdesk

    Select and link your Faveo Helpdesk support desk with HDM.

  • Give the right to access your GoToAssist account.

  • Express your needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We will research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to GoToAssist all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your GoToAssist import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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