Faveo Helpdesk to Gorgias
migration service

Smooth , no special expertise or coding required. A complete Faveo Helpdesk to Gorgias data migration tool.

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Your best tool for Faveo Helpdesk to Gorgias data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about coding or constantly watch each record moved.

Just attach your source and target, tick what you want to migrate and let the tool deal with the rest for you.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Gorgias

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Gorgias.

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Maintained association between object and people

When migrating your data from Faveo Helpdesk to Gorgias we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Gorgias work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Faveo Helpdesk to Gorgias.

  • Fill out the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect Gorgias

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias all data

    Once everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Faveo Helpdesk to Gorgias.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Gorgias import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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