Faveo Helpdesk to Gemini
migration service

Extremely easy , no special skill set or coding required. A complete Faveo Helpdesk to Gemini data migration tool.

More details

The best Faveo Helpdesk to Gemini tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Connect the help desks, choose data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to Gemini

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Gemini.

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Maintained association between object and people

When migrating your records from Faveo Helpdesk to Gemini we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Gemini work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Faveo Helpdesk to Gemini.

  • Connect Faveo Helpdesk

    Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Gemini all data

    Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Faveo Helpdesk to Gemini.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Gemini import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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