Faveo Helpdesk to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Trouble-free , no special expertise or coding required. A complete Faveo Helpdesk to Freshdesk data migration instrument.

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The best Faveo Helpdesk to Freshdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Connect the platforms, pick records, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Freshdesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Freshdesk.

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Maintained connection between object and people

When migrating your records from Faveo Helpdesk to Freshdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Freshdesk work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Faveo Helpdesk to Freshdesk.

  • Fill out the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect Freshdesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's validated, choose a quiet time with the least load on the support staff and start migrating from Faveo Helpdesk to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Freshdesk import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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