Faveo Helpdesk to FreeScout
migration service

Effortless , no special skill set or programming required. A complete Faveo Helpdesk to FreeScout data migration tool.

More details

Your best tool for Faveo Helpdesk to FreeScout data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.

Connect the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to FreeScout

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in FreeScout.

Next

Sustained relation between object and people

When migrating your data from Faveo Helpdesk to FreeScout we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Faveo Helpdesk to FreeScout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to FreeScout work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Faveo Helpdesk to FreeScout.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to FreeScout everything

    Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Faveo Helpdesk to FreeScout.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your FreeScout import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

What is and Why You Should Do Data Mapping

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…

Book a Call
cancel
%s
— %s