Faveo Helpdesk to Elementool Help Desk
migration service

Effortless , no special knowledge or coding required. A complete Faveo Helpdesk to Elementool Help Desk data migration instrument.

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Your best tool for Faveo Helpdesk to Elementool Help Desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to choose what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Elementool Help Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Elementool Help Desk.

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When migrating your data from Faveo Helpdesk to Elementool Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Elementool Help Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your Faveo Helpdesk service desk with HDM.

  • Connect Elementool Help Desk

    Give access to your Elementool Help Desk account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to fine-tune

  • Get your requirements estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from Faveo Helpdesk to Elementool Help Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Elementool Help Desk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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