Faveo Helpdesk to DigitalGenius
migration service

Extremely easy , no special skill set or programming required. A complete Faveo Helpdesk to DigitalGenius data migration software.

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The best Faveo Helpdesk to DigitalGenius tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer service details.
Easy process

No need to worry about scripting or constantly watch each record transferred.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer data migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to DigitalGenius

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in DigitalGenius.

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Sustained association between object and people

When migrating your records from Faveo Helpdesk to DigitalGenius we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to DigitalGenius work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Faveo Helpdesk

    Pick and connect your Faveo Helpdesk support desk with HDM.

  • Give the right to access your DigitalGenius account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you would like to tweak

  • Have your needs estimated

    We'll analyze your case and send you with a price and a scope of work.

  • Migrate from Faveo Helpdesk to DigitalGenius all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DigitalGenius import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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