Faveo Helpdesk to Chime for Lync
migration service

Trouble-free , no special know how or programming required. A complete Faveo Helpdesk to Chime for Lync data migration instrument.

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The best Faveo Helpdesk to Chime for Lync tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support details.
Easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, choose what you want to migrate and allow the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to Chime for Lync

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Chime for Lync.

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Sustained association between object and people

When migrating your records from Faveo Helpdesk to Chime for Lync we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Chime for Lync work

  • Get ready

    Sign up and go to our migration software.

  • Opt and link your Faveo Helpdesk support desk with HDM.

  • Grant the right to access your Chime for Lync account.

  • Detail your needs

    Let us understand precisely what elements of your migration you want to modify

  • Get your requirements estimated

    We will analyze your case and get back to you with a price and a scope of work.

  • Migrate from Faveo Helpdesk to Chime for Lync all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Chime for Lync import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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