Faveo Helpdesk to Cayzu
migration service

Effortless , no special expertise or coding required. A complete Faveo Helpdesk to Cayzu data migration instrument.

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Your best tool for Faveo Helpdesk to Cayzu data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and see the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the help desks, choose records, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Cayzu

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Cayzu.

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Retained connectivity between object and people

When migrating your data from Faveo Helpdesk to Cayzu we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Cayzu work

  • Prepare

    Register and go to our migration tool.

  • Opt and link your Faveo Helpdesk service desk with HDM.

  • Grant the right to access your Cayzu account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Get your needs estimated

    We shall research your application and get back to you with a total price and a scope of tasks.

  • Migrate from Faveo Helpdesk to Cayzu all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Cayzu import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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