Faveo Helpdesk to bold360
migration service

Extremely easy , no special expertise or programming required. A complete Faveo Helpdesk to bold360 data migration software.

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The best Faveo Helpdesk to bold360 tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the miracle happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing critical customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just link your source and target, tick what you want to take to a new database and let the Migration Wizard do the rest for you.

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to bold360

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in bold360.

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Retained relation between object and people

When migrating your records from Faveo Helpdesk to bold360 we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to bold360 work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Faveo Helpdesk support desk with HDM.

  • Give the right to access your bold360 account.

  • Outline your needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your needs estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Faveo Helpdesk to bold360 everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your bold360 import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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