Faveo Helpdesk to AzureDesk
migration service

Effortless , no special knowledge or coding required. A complete Faveo Helpdesk to AzureDesk data migration tool.

More details

Your best tool for Faveo Helpdesk to AzureDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool is as easy to use as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is key which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to AzureDesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in AzureDesk.

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When migrating your data from Faveo Helpdesk to AzureDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to AzureDesk work

  • Prepare

    Register and go to our migration tool.

  • Connect Faveo Helpdesk

    Opt and connect your Faveo Helpdesk support desk with HDM.

  • Connect AzureDesk

    Grant access to your AzureDesk account.

  • Express your needs

    Let us understand precisely what parts of your migration you need to modify

  • Get your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Faveo Helpdesk to AzureDesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your AzureDesk import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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