Faveo Helpdesk to Awesome Support (WordPress)
migration service

Trouble-free , no special knowledge or programming required. A complete Faveo Helpdesk to Awesome Support (WordPress) data migration instrument.

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The best Faveo Helpdesk to Awesome Support (WordPress) tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and enjoy the wonders happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost vital customer service details.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your customer data migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members have see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to propose the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Awesome Support (WordPress)

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Awesome Support (WordPress).

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Retained relation between object and people

When migrating your records from Faveo Helpdesk to Awesome Support (WordPress) we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Awesome Support (WordPress) work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Faveo Helpdesk to Awesome Support (WordPress).

  • Connect Faveo Helpdesk

    Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect Awesome Support (WordPress)

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    When everything's tested, find a quiet time with the least load on the support team and start migrating from Faveo Helpdesk to Awesome Support (WordPress).

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Awesome Support (WordPress) import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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