Faveo Helpdesk to ALVAO Service Desk
migration service

Trouble-free , no special know how or programming required. A complete Faveo Helpdesk to ALVAO Service Desk data migration instrument.

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The best Faveo Helpdesk to ALVAO Service Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer support information.
Effortless process

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to migrate and let the tool do the remainder.

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to ALVAO Service Desk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in ALVAO Service Desk.

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Maintained connectivity between object and people

When migrating your records from Faveo Helpdesk to ALVAO Service Desk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to ALVAO Service Desk work

  • Get ready

    Register and go to our migration wizard.

  • Choose and link your Faveo Helpdesk service desk with HDM.

  • Connect ALVAO Service Desk

    Give access to your ALVAO Service Desk account.

  • Explain your needs

    Let us know exactly what parts of your migration you would like to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Faveo Helpdesk to ALVAO Service Desk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ALVAO Service Desk import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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