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Evayadesk to Puzzel
migration service

Trouble-free , no special knowledge or coding required. A complete Evayadesk to Puzzel data migration tool.

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The best Evayadesk to Puzzel tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and see the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about scripting or constantly control each record transferred.

Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Evayadesk to Puzzel

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Puzzel.

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Retained connection between object and people

When migrating your records from Evayadesk to Puzzel we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Evayadesk to Puzzel

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Evayadesk to Puzzel work

  • Get ready

    Register and go to our migration service.

  • Pick and link your Evayadesk service desk with HDM.

  • Connect Puzzel

    Grant the right to access your Puzzel account.

  • Outline your needs

    Let us know what components of your migration you want to tweak

  • Have your needs estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Evayadesk to Puzzel everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Puzzel import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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