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EvantoDesk to Twilio Flex
migration service

Effortless , no special know how or coding required. A complete EvantoDesk to Twilio Flex data migration software.

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Your best tool for EvantoDesk to Twilio Flex data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is key which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from EvantoDesk to Twilio Flex

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Twilio Flex.

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Sustained connection between object and people

When migrating your data from EvantoDesk to Twilio Flex we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EvantoDesk to Twilio Flex

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EvantoDesk to Twilio Flex work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect EvantoDesk

    Opt and connect your EvantoDesk service desk with HDM.

  • Give access to your Twilio Flex account.

  • Outline your needs

    Let us understand precisely what components of your migration you need to tweak

  • Get your needs estimated

    We'll research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from EvantoDesk to Twilio Flex all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Twilio Flex import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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