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EvantoDesk to MetaCaseDesk
migration service

Smooth , no special knowledge or coding required. A complete EvantoDesk to MetaCaseDesk data migration software.

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Your best tool for EvantoDesk to MetaCaseDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.
Simple and easy process

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach both platforms, pick what you need to migrate and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is key which is why we created a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from EvantoDesk to MetaCaseDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in MetaCaseDesk.

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Sustained connection between object and people

When migrating your data from EvantoDesk to MetaCaseDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from EvantoDesk to MetaCaseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EvantoDesk to MetaCaseDesk work

  • Prepare

    Sign up and go to our migration service.

  • Pick and link your EvantoDesk service desk with HDM.

  • Connect MetaCaseDesk

    Give access to your MetaCaseDesk account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your preferences estimated

    We shall investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from EvantoDesk to MetaCaseDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your MetaCaseDesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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