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EvantoDesk to iHelpdesk
migration service

Effortless , no special expertise or programming required. A complete EvantoDesk to iHelpdesk data migration instrument.

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Your best tool for EvantoDesk to iHelpdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing essential customer service information.
Effortless process

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and allow the system do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from EvantoDesk to iHelpdesk

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in iHelpdesk.

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Retained connection between object and people

When migrating your data from EvantoDesk to iHelpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EvantoDesk to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from EvantoDesk to iHelpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and connect your EvantoDesk service desk with HDM.

  • Grant the right to access your iHelpdesk account.

  • Express your requirements

    Let us understand precisely what elements of your migration you wish to adjust

  • Get your requirements estimated

    We will research your case and get back to you with a total price and a scope of work.

  • Migrate from EvantoDesk to iHelpdesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your iHelpdesk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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