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EvantoDesk to DualDesk
migration service

Extremely easy , no special knowledge or programming required. A complete EvantoDesk to DualDesk data migration instrument.

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The best EvantoDesk to DualDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support information.
Effortless process

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from EvantoDesk to DualDesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in DualDesk.

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Retained connectivity between object and people

When migrating your records from EvantoDesk to DualDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from EvantoDesk to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from EvantoDesk to DualDesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect EvantoDesk

    Choose and link your EvantoDesk service desk with HDM.

  • Connect DualDesk

    Grant the right to access your DualDesk account.

  • Describe your business needs

    Let us know what elements of your migration you would like to tweak

  • Have your requirements estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from EvantoDesk to DualDesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DualDesk import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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