EvantoDesk to DualDesk
migration service
Extremely easy , no special knowledge or programming required. A complete EvantoDesk to DualDesk data migration instrument.
EvantoDesk to DualDesk
The best EvantoDesk to DualDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer support information.Effortless process
No need to worry about coding or constantly watch each piece of info moved.
Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
Information is everything which is why we developed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from EvantoDesk to DualDesk
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in DualDesk.Next
Retained connectivity between object and people
When migrating your records from EvantoDesk to DualDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from EvantoDesk to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from EvantoDesk to DualDesk work
-
Get ready
Register and go to our migration wizard.
-
Connect EvantoDesk
Choose and link your EvantoDesk service desk with HDM.
-
Connect DualDesk
Grant the right to access your DualDesk account.
-
Describe your business needs
Let us know what elements of your migration you would like to tweak
-
Have your requirements estimated
We will investigate your case and send you with a price and a scope of tasks.
-
Migrate from EvantoDesk to DualDesk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your DualDesk import
Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…