E-Track to Help Scout
Trouble-free , no special know how or coding required. A complete E-Track to Help Scout data migration software.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong safety of your informationThe migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Help Scout.
Sustained association between object and peopleWhen migrating your records from E-Track to Help Scout we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from E-Track to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from E-Track to Help Scout work
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from E-Track to Help Scout.
Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Link Help Scout
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from E-Track to Help Scout.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT