eStreamDesk import
in a few clicks

Without techs, delays and hustle. With step-by-step eStreamDesk import setup form

Spotless eStreamDesk import services just for you

Now, there’s no need to worry about any help desk import issues. Full migration from platform to platform with HDM quick and effortless.

Less time & money spent

Clear price, a speedy transfer to the new help desk, and no need to design the migration method. All with HDM.

Clean setup

Just get the customer info ready for migration in advance and start moving your records. No need to fiddle with anything.

Essential data with you

Regardless of your reasons, transfer your old data to the target system to keep up with customers easier.

Automatic import services

Why spend time transferring data by hand when a tool can do it?

Our import tool will deliver every record so you don’t have to.

Data relationship coherence

All your customer records migrate with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.

The same goes for the help desk and CSV data. In the end, you get useable information.

Your info is secure

When you grant your credentials to our migration tool, you can rest assured.

Only the staff members that directly work with your import will be able to access to your profile info.

All everything we access is guarded by the data encryption systems to prevent any risks.

Mapping records

Decide what piece of info comes to your new solution yourself.

Throughout the data migration, you can check what records will cut and what will stay.

Simplicity

The full process was deliberately created to let users to set up the migration on their own.

You don’t have to have programming skills or proprietary knowledge, just follow the on-screen hints.

Great customer service

We aim to make our service as pleasant to you as possible, as evident by G2. We always aim for quality and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.

What are the key reasons to import data to eStreamDesk using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration enables you to automatically move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to eStreamDesk with their corresponding agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to eStreamDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to eStreamDesk in several quick steps

Get ready

Sign-up and go to our migration wizard.
Connect source Help Desk

Opt and link your source service desk with HDM.
Link eStreamDesk

Grant access to your eStreamDesk account.
Outline your needs

Let us know what components of your migration you need to modify
Get your needs estimated

We will analyze your case and send you with a the overall cost and a scope of work.
Import to eStreamDesk everything

Move all your customer service records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Review our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To eStreamDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the clients

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