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Eptica Entreprise Suite to FuseDesk
migration service

Trouble-free , no special know how or programming required. A complete Eptica Entreprise Suite to FuseDesk data migration software.

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The best Eptica Entreprise Suite to FuseDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose what data you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the help desks, pick records, click ok, and you’re done!

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your passwords or records.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.

Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Eptica Entreprise Suite to FuseDesk

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in FuseDesk.

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Maintained connectivity between object and people

When migrating your records from Eptica Entreprise Suite to FuseDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Eptica Entreprise Suite to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Eptica Entreprise Suite to FuseDesk work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Eptica Entreprise Suite to FuseDesk.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk all data

    When everything's tested, choose a quiet time with the least load on the support department and start migrating from Eptica Entreprise Suite to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your FuseDesk import

Our team would be more than happy to perform a personalized migration in case you have special needs.
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