Eptica Entreprise Suite to Front
migration service
Extremely easy , no special knowledge or coding required. A complete Eptica Entreprise Suite to Front data migration tool.
Eptica Entreprise Suite to Front
The best Eptica Entreprise Suite to Front tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick what data you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service information.Effortless procedure
You don’t have to bother about coding or continuously control each piece of info transferred.
Just attach your source and target, pick what you need to take to a new database and let the tool do the rest for you.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select what goes where, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Eptica Entreprise Suite to Front
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Front.Next
Retained relation between object and people
When migrating your records from Eptica Entreprise Suite to Front we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Eptica Entreprise Suite to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Eptica Entreprise Suite to Front work
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Get ready
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Eptica Entreprise Suite to Front.
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Link Eptica Entreprise Suite
Fill out the form with required credentials to permit our data migration tool to fetch records from your current help desk.
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Link Front
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Front everything
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Eptica Entreprise Suite to Front.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Front import
Our team would be more than happy to run a customized migration if you have special requirements.
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