Eptica Entreprise Suite to Deskpro
migration service
Trouble-free , no special know how or programming required. A complete Eptica Entreprise Suite to Deskpro data migration software.
Eptica Entreprise Suite to Deskpro
The best Eptica Entreprise Suite to Deskpro tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Simply pick the records you need to move and start the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the target solution and see the magic happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.Easy procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just link your source and target, pick what you need to take to a new database and allow the system deal with the remainder.
Data maintenance
Your customer data comes unite , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our staff members can see your credentials or records.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Eptica Entreprise Suite to Deskpro
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Deskpro.Next
Sustained connectivity between object and people
When migrating your records from Eptica Entreprise Suite to Deskpro we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Eptica Entreprise Suite to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Eptica Entreprise Suite to Deskpro work
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Get ready
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Eptica Entreprise Suite to Deskpro.
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Connect Eptica Entreprise Suite
Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Deskpro
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro all data
When everything's validated, choose a quiet time with the least load on the support department and start migrating from Eptica Entreprise Suite to Deskpro.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Deskpro import
Our team would be more than happy to perform a personalized migration in case you have specific requirements.
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