Eptica Entreprise Suite to BOSSDesk
migration service
Smooth , no special know how or programming required. A complete Eptica Entreprise Suite to BOSSDesk data migration software.
Eptica Entreprise Suite to BOSSDesk
Your best tool for Eptica Entreprise Suite to BOSSDesk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply pick the records you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the target solution and see the miracle happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer support details.Easy procedure
You don’t have to bother about scripting or continuously watch each record transferred.
Just attach both platforms, pick what you want to migrate and let the Migration Wizard do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is key which is why we created a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Eptica Entreprise Suite to BOSSDesk
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in BOSSDesk.Next
Sustained link between object and people
When migrating your data from Eptica Entreprise Suite to BOSSDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Eptica Entreprise Suite to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Eptica Entreprise Suite to BOSSDesk work
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Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Eptica Entreprise Suite to BOSSDesk.
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Connect Eptica Entreprise Suite
Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
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Link BOSSDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to BOSSDesk everything
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Eptica Entreprise Suite to BOSSDesk.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your BOSSDesk import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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