elevio import
in a few clicks
Without developers, timelack and hustle. Via robust data import wizard.
elevio import
Spotless elevio import services just for you
Your platform migration issues are behind you now. Complete platform to platform migration with HDM quick and hassle-free.Less time & money spent
Lower process cost, a faster migration to the new system, and no need to design the migration method. All with HDM.Transparent process
Simply prepare your information for the import ahead of time and start moving your data. No need to fiddle with anything.Essential custom records right beside you
No matter if it is for compliance reasons, or convenience, migrate your old data to the new tool to keep up with customers easier.Automated migration
Only the smallest preparations are required from you. We already created the script.
Just configure your help desk import preferences and you’re ready to start.
Maintained data structure
Using HDM, you don’t have to be concerned that all of your migrated ticket data will end up somehow scattered.
Whether it is the requester info or customer details, all of this is accounted for.
Data protection
All the credentials you use during the migration process are not saved. Only authorized employees can get access to your accounts or help desk panelrecords.
All the information you provide is under firm protection from any type of danger.
Data mapping
Choose what data comes to your new solution yourself.
Throughout the data migration, you can specify what records to leave behind and what to take with you.
Simplicity
The entire process was solely designed to allow users to run the migration themselves.
You don’t have to have special skills or exceptional knowledge, just follow the shown prompts.
Our customers are priority
One of the main principles of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer support, we won’t stop there.
What are the key reasons to import data to elevio utilizing Help Desk Migration?
Security first
We do not disclose any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.Next
Simple to use wizard to setup import
Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration lets you instantly transfer custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to elevio with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.Next
Objects you may import to elevio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to elevio in several easy steps
Get ready
Sign up and go to our migration wizard.
Link source Help Desk
Select and connect your source service desk with HDM.
Connect elevio
Grant access to your elevio account.
Outline your needs
Let us understand precisely what aspects of your migration you would like to fine-tune
Get your preferences estimated
We will investigate your case and send you with a total price and a scope of work.
Import to elevio all data
Transfer all your customer support records in a single push.
We always keep your data safe
We consider security very seriously and have built an in-depth set of practices, technologies, and policies to help ensure your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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