elevio to Trakdesk
migration service

Smooth , no special know how or coding required. A complete elevio to Trakdesk data migration software.

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Your best tool for elevio to Trakdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach your source and target, tick what you want to migrate and let the system deal with the rest for you.

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from elevio to Trakdesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Trakdesk.

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Retained connection between object and people

When migrating your data from elevio to Trakdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to Trakdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect elevio

    Choose and link your elevio support desk with HDM.

  • Connect Trakdesk

    Grant access to your Trakdesk account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Have your needs estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from elevio to Trakdesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Trakdesk import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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