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elevio to Ticksy
migration service

Extremely easy , no special expertise or coding required. A complete elevio to Ticksy data migration tool.

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The best elevio to Ticksy tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and observe the miracle happening.
Data completion
Move your help desk data in full to make sure that no ticket is missing vital customer service information.
Automated tool

Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the platforms, choose data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in control

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from elevio to Ticksy

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Ticksy.

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Retained relation between object and people

When migrating your records from elevio to Ticksy we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from elevio to Ticksy work

  • Get ready

    Sign up and go to our migration service.

  • Choose and connect your elevio service desk with HDM.

  • Grant access to your Ticksy account.

  • Express your requirements

    Let us understand precisely what elements of your migration you wish to tweak

  • Get your preferences estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from elevio to Ticksy everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Ticksy import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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