elevio to Remedy IT Service Management
migration service

Extremely easy , no special skill set or programming required. A complete elevio to Remedy IT Service Management data migration software.

More details
Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from elevio to Remedy IT Service Management

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Remedy IT Service Management.

Next

Sustained connection between object and people

When migrating your records from elevio to Remedy IT Service Management we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from elevio to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from elevio to Remedy IT Service Management work

  • Get ready

    Sign-up and go to our migration software.

  • Connect elevio

    Choose and link your elevio support desk with HDM.

  • Give access to your Remedy IT Service Management account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you would like to modify

  • Have your needs estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from elevio to Remedy IT Service Management everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Remedy IT Service Management import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Help Desk Migration Checklist: Essential Steps You Should Take

April 5, 2018

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical specs on both sides, thus there’s always room for bugs or mistakes. However, with a little bit of preparation, you can mitigate some risks and make the transition much smoother. …

Rock Your Customer Service with Zendesk as Desk Alternative

Rock Your Customer Service with Zendesk as Desk Alternative

September 18, 2018

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and experience they expect from the brands. Customer success depends on your responsiveness on the social media. As well as they keep picking up the phone to complain, ask questions, and …

The 10 Languages You Need to Support if You Sell Worldwide

The 10 Languages You Need to Support if You Sell Worldwide

December 24, 2018

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while English remains the most widespread language in the business world, in comparison to the other languages, its growth is slowing down. There is a range of factors that determine whether …

Book a Call
cancel
%s
— %s