elevio to OneDesk
migration service

Smooth , no special knowledge or coding required. A complete elevio to OneDesk data migration instrument.

More details

Your best tool for elevio to OneDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and see the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we developed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from elevio to OneDesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in OneDesk.

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Sustained relation between object and people

When migrating your data from elevio to OneDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to OneDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your elevio support desk with HDM.

  • Give access to your OneDesk account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you want to tweak

  • Get your requirements estimated

    We shall research your application and get back to you with a total price and a scope of tasks.

  • Migrate from elevio to OneDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your OneDesk import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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