elevio to ngDesk
migration service
Smooth , no special skill set or programming required. A complete elevio to ngDesk data migration tool.
elevio to ngDesk
Your best tool for elevio to ngDesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just decide on the records you need to move and start the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the magic happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.
Attach the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You’re in charge
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it will be possible to choose the data arrangement, when it goes, and how.
Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from elevio to ngDesk
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in ngDesk.Next
Maintained connection between object and people
When migrating your data from elevio to ngDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from elevio to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from elevio to ngDesk work
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Prepare
Sign-up and go to our migration wizard.
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Connect elevio
Select and connect your elevio service desk with HDM.
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Link ngDesk
Grant the right to access your ngDesk account.
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Outline your business needs
Let us understand precisely what components of your migration you would like to tweak
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Have your requirements estimated
We shall investigate your application and get back to you with a price range and a scope of work.
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Migrate from elevio to ngDesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your ngDesk import
Our staff would be more than happy to perform a custom migration if you have specific demands.
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