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elevio to NetResults Tracker
migration service

Smooth , no special knowledge or programming required. A complete elevio to NetResults Tracker data migration tool.

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Your best tool for elevio to NetResults Tracker data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk data in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to pick what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from elevio to NetResults Tracker

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in NetResults Tracker.

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When migrating your data from elevio to NetResults Tracker we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to NetResults Tracker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to NetResults Tracker work

  • Prepare

    Sign up and go to our migration software.

  • Opt and link your elevio service desk with HDM.

  • Connect NetResults Tracker

    Grant the right to access your NetResults Tracker account.

  • Outline your requirements

    Let us know exactly what elements of your migration you wish to adjust

  • Have your needs estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from elevio to NetResults Tracker all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your NetResults Tracker import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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