elevio to Live Agent
migration serviceHelp Desk Migration partner of Live Agent

Effortless , no special skill set or coding required. A complete elevio to Live Agent data migration tool.

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Your best tool for elevio to Live Agent data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer service information.
Effortless process

No need to worry about scripting or continuously watch each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is everything which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from elevio to Live Agent

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Live Agent.

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Maintained connectivity between object and people

When migrating your data from elevio to Live Agent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from elevio to Live Agent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to Live Agent work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from elevio to Live Agent.

  • Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Live Agent everything

    When everything's tested, determine a quiet time with the least load on the support team and begin migrating from elevio to Live Agent.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Live Agent import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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