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elevio to Jenny
migration service

Trouble-free , no special know how or coding required. A complete elevio to Jenny data migration tool.

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The best elevio to Jenny tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Easy process

You don’t have to bother about scripting or continuously control each record moved.

Just link your source and target, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from elevio to Jenny

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Jenny.

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Maintained relation between object and people

When migrating your records from elevio to Jenny we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to Jenny

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from elevio to Jenny work

  • Get ready

    Sign up and go to our migration service.

  • Connect elevio

    Opt and connect your elevio support desk with HDM.

  • Give access to your Jenny account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you need to adjust

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from elevio to Jenny everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jenny import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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