elevio to Eptica Entreprise Suite
migration service
Smooth , no special know how or coding required. A complete elevio to Eptica Entreprise Suite data migration tool.
elevio to Eptica Entreprise Suite
Your best tool for elevio to Eptica Entreprise Suite data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the target system and observe the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer support services, we always strive to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from elevio to Eptica Entreprise Suite
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Eptica Entreprise Suite.Next
Retained connection between object and people
When migrating your data from elevio to Eptica Entreprise Suite we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from elevio to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from elevio to Eptica Entreprise Suite work
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Prepare
Register and go to our migration tool.
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Connect elevio
Opt and link your elevio support desk with HDM.
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Connect Eptica Entreprise Suite
Grant access to your Eptica Entreprise Suite account.
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Detail your business needs
Let us understand precisely what aspects of your migration you would like to fine-tune
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Have your needs estimated
We will research your application and send you with a price range and a scope of work.
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Migrate from elevio to Eptica Entreprise Suite everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Eptica Entreprise Suite import
Our staff would be more than happy to perform a custom migration if you have special needs.
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