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elevio to eHelpDesk
migration service

Smooth , no special skill set or coding required. A complete elevio to eHelpDesk data migration tool.

More details

Your best tool for elevio to eHelpDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer support information.
Effortless process

No need to worry about coding or constantly watch each record moved.

Just attach your source and target, pick what you need to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members can access to your passwords or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from elevio to eHelpDesk

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in eHelpDesk.

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Sustained association between object and people

When migrating your data from elevio to eHelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from elevio to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to eHelpDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect elevio

    Select and link your elevio service desk with HDM.

  • Grant access to your eHelpDesk account.

  • Clarify your business needs

    Let us know what parts of your migration you wish to modify

  • Have your preferences estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from elevio to eHelpDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your eHelpDesk import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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