elevio to eGain Suite
migration service
Effortless , no special know how or programming required. A complete elevio to eGain Suite data migration tool.
elevio to eGain Suite
Your best tool for elevio to eGain Suite data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the miracle happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the platforms, choose data, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is everything which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You’re in charge
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from elevio to eGain Suite
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in eGain Suite.Next
Retained connectivity between object and people
When migrating your data from elevio to eGain Suite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from elevio to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from elevio to eGain Suite work
Prepare
Sign up and go to our migration software.
Link elevio
Pick and connect your elevio service desk with HDM.
Link eGain Suite
Give access to your eGain Suite account.
Describe your requirements
Let us know exactly what parts of your migration you wish to tweak
Have your preferences estimated
We'll analyze your application and send you with a cost and a scope of work.
Migrate from elevio to eGain Suite everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your eGain Suite import
Our staff would be more than happy to perform a custom migration in case you have special requirements.
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