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elevio to Dezide
migration service

Effortless , no special know how or programming required. A complete elevio to Dezide data migration instrument.

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Your best tool for elevio to Dezide data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the magic happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it goes, and how.

Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from elevio to Dezide

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Dezide.

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When migrating your data from elevio to Dezide we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from elevio to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from elevio to Dezide work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your elevio support desk with HDM.

  • Connect Dezide

    Grant the right to access your Dezide account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you need to tweak

  • Get your preferences estimated

    We shall research your case and get back to you with a price range and a scope of work.

  • Migrate from elevio to Dezide all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Dezide import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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