elevio to Alloy Navigator
migration service

Trouble-free , no special know how or coding required. A complete elevio to Alloy Navigator data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from elevio to Alloy Navigator

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Alloy Navigator.

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When migrating your records from elevio to Alloy Navigator we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from elevio to Alloy Navigator work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and connect your elevio service desk with HDM.

  • Connect Alloy Navigator

    Give access to your Alloy Navigator account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from elevio to Alloy Navigator everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Alloy Navigator import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high that by this time your company has accumulated at least a few hundred thousand of support records. That includes Tickets, Agents, Contacts, Notes, Attachments, etc. Transitioning this much data can …

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April 17, 2019

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a lot of small but important details that can essentially ease everything up. There are a lot of experienced and professional sources where you can look up for advice on data …

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If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the same time, there are also paid tools like Help Desk Migration that provide complete solutions for seamless data transitions. What’s the difference? Today, we decided to compare our Migration Wizard …

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