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elevio to 4me
migration service

Extremely easy , no special know how or coding required. A complete elevio to 4me data migration tool.

More details

The best elevio to 4me tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.
Simple and easy procedure

No need to worry about scripting or constantly control each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and allow the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we designed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from elevio to 4me

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in 4me.

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Maintained connection between object and people

When migrating your records from elevio to 4me we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from elevio to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from elevio to 4me work

  • Get ready

    Sign-up and go to our migration service.

  • Connect elevio

    Opt and link your elevio service desk with HDM.

  • Grant access to your 4me account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from elevio to 4me everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your 4me import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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