Elementool Help Desk to Magento Help Desk Ultimate
migration service

Smooth , no special know how or programming required. A complete Elementool Help Desk to Magento Help Desk Ultimate data migration instrument.

More details

Your best tool for Elementool Help Desk to Magento Help Desk Ultimate data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.
Easy process

No need to worry about scripting or continuously control each record moved.

Just attach your source and target, tick what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to select the data arrangement, when it starts, and how.

Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Elementool Help Desk to Magento Help Desk Ultimate

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Magento Help Desk Ultimate.

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Sustained relation between object and people

When migrating your data from Elementool Help Desk to Magento Help Desk Ultimate we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to Magento Help Desk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Elementool Help Desk to Magento Help Desk Ultimate work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Elementool Help Desk to Magento Help Desk Ultimate.

  • Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Help Desk Ultimate all data

    Once everything's validated, find a quiet time with the minimal load on the support department and start migrating from Elementool Help Desk to Magento Help Desk Ultimate.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Magento Help Desk Ultimate import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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