Elementool Help Desk to IMIchat
migration service

Smooth , no special know how or coding required. A complete Elementool Help Desk to IMIchat data migration instrument.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from Elementool Help Desk to IMIchat

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in IMIchat.

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Maintained association between object and people

When migrating your data from Elementool Help Desk to IMIchat we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to IMIchat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Elementool Help Desk to IMIchat work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Elementool Help Desk

    Select and link your Elementool Help Desk service desk with HDM.

  • Give access to your IMIchat account.

  • Outline your needs

    Let us know what components of your migration you would like to adjust

  • Have your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Elementool Help Desk to IMIchat all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your IMIchat import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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