Elementool Help Desk to Gorgias
migration service

Effortless , no special expertise or coding required. A complete Elementool Help Desk to Gorgias data migration software.

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Your best tool for Elementool Help Desk to Gorgias data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer service details.
Effortless process

No need to worry about scripting or continuously control each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Elementool Help Desk to Gorgias

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Gorgias.

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Sustained association between object and people

When migrating your data from Elementool Help Desk to Gorgias we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Elementool Help Desk to Gorgias work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Elementool Help Desk to Gorgias.

  • Connect Elementool Help Desk

    Complete the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Gorgias

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias all data

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from Elementool Help Desk to Gorgias.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Gorgias import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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